Select Recruitment

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Customer Success Manager

Tuapeka Gold Print is one of Australasia's largest wholesale suppliers of promotional products and business gifts. Renowned for their friendly, flexible service and the supply of cutting edge products, they are the engine behind the leading market brand Trends Collection.

Select Recruitment is recruiting a Customer Success Manager to join the Sales & Marketing team. This newly created position will manage the successful partnership between the business and territory related distributors.

This is a key position with a strong focus on strengthening customer relationships and proactively facilitating conversations to enhance the service offerings. Along with educating distributors on the company's full service suite, products and systems, you will be analysing customer potential and deploying programs to support your customers in building their sales in a mutually beneficial manner.

Key criteria we are focussing on include:

  • Prior customer service or sales and relationship building experience
  • Ability to adapt to a changing business and work environment
  • Tertiary qualification, in a relevant discipline
  • An engaging communicator who is proactive in resolving issues
  • Highly computer literate with an interest in technology
  • Ability to travel approximately 8-10 weeks per year

We need a creative, dynamic person to partner with a team who are focused on the company vision, the customer promise and values. There is room for a successful person to plan and implement a business development schedule, assist with regular sales initiatives and continually optimise the sales tool kit.

With a drive to develop existing and new business across a variety of industry markets, we would like to hear from those with the determination to thrive in this opportunity. You could be joining a highly awarded organisation with a dedicated culture of keeping it simple and smart.

If you believe you meet all the criteria and are interested to find out more, click "APPLY" or call Marlene Langford on 03 477 0873 for further information.

 

Vacancy ID: 200120207

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